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Hotel and Location

Where is Hotel La Pergola located?


Hotel La Pergola is located at Belpstrasse 43, 3007 Bern. Our centrally located yet quiet 3-star hotel is an ideal starting point for city breaks, business trips, and excursions in and around Bern. From the hotel, you can easily reach Bern’s Old Town, the main train station, the Aare River, restaurants, shopping areas, and numerous attractions by public transport or on foot. All our guests receive a complimentary ticket for public transport within the city of Bern. At the same time, the hotel is situated in a pleasantly quiet neighborhood.

Who is Hotel La Pergola suitable for?


The hotel is suitable for solo travelers, couples, families, and business travelers. Thanks to our different room categories, you can choose from practical single rooms as well as larger Comfort Rooms and Family Rooms.

How far is Bern’s Old Town from the hotel?


Bern’s historic Old Town is easily accessible from the hotel by tram or on foot. Our team will be happy to recommend the most convenient connection and provide personal tips for your stay in Bern.

Is Hotel La Pergola suitable for families?


Yes. Our spacious Family Room is particularly suitable for families with children. It features a living area and a sleeper sofa that can accommodate one or two children.

Is breakfast available at Hotel La Pergola?


Breakfast is served from 6:00 a.m. to 9:30 a.m. on weekdays and from 7:00 a.m. to 10:30 a.m. on weekends. Breakfast costs CHF 19 per person, per morning.

Can I store my luggage before check-in or after check-out?


Yes. Our guests can store their luggage at the hotel free of charge before check-in and after check-out. Please take the front desk opening hours into account when collecting your luggage.

Are the rooms cleaned every day?


Our housekeeping team cleans the rooms daily. Should you wish to skip the room cleaning for environmental reasons, please hang the “Do Not Disturb” sign on your room door.

Is the hotel accessible?


Unfortunately, due to the age and structure of our building, the hotel is not fully accessible.

How can I contact Hotel La Pergola?


You can reach us at:

Hotel La Pergola
Belpstrasse 43
3007 Bern
Switzerland

Phone: +41 31 941 43 43
Email: info@hotel-lapergola.ch

Please note that bookings cannot be made by phone.

Booking and Payment

How can I book a room at Hotel La Pergola?


You can book your room directly using the booking function on our website. For general inquiries, you can contact us by email. Please note that bookings cannot be made by phone.

What are the benefits of booking directly?


When you book directly through our website, you benefit from the best available direct rate and have a direct contact at the hotel should you have any questions.

Can I change or cancel my booking?


The amendment and cancellation conditions depend on the offer or rate you have booked. The conditions applying to your booking are displayed during the booking process and in your booking confirmation. Please contact us by email should you have any questions.

Do I have to pay for my room in advance?


Depending on the rate you have booked, an advance payment or security deposit may be required. The applicable payment conditions can be found during the booking process and in your booking confirmation.

Check-in, Check-out and Front Desk

What time can I check in?


Check-in is available from 2:00 p.m. Should you arrive outside the regular front desk opening hours, please contact the hotel in good time before your arrival. The front desk is open daily from 6:00 a.m. to 10:00 p.m.

What time do I need to check out?


Check-out is available until 11:00 a.m. on the day of departure.

When is the front desk open?


The front desk is open daily from 6:00 a.m. to 10:00 p.m.

Is early check-in or late check-out available?


Early check-in or late check-out may be available subject to availability. Please contact the hotel in advance. Additional charges may apply.

Rooms and Amenities

Which room categories are available at Hotel La Pergola?


You can choose from the following room categories:

  • Basic Single Room with a 90-cm-wide single bed
  • Business Room with a queen-size bed
  • Comfort Room with two separate beds
  • Family Room with a twin or queen-size bed

Do all rooms have a private bathroom?


Yes. All rooms have a private bathroom with a shower and toilet. Additional amenities include a hairdryer, a TV, and complimentary Wi-Fi.

Is complimentary Wi-Fi available?


Yes. Complimentary Wi-Fi is available throughout the hotel. You can use it for working, streaming, or planning your stay.

Are the rooms air-conditioned?


No. The hotel rooms are not air-conditioned. Air conditioning is available in the breakfast and lobby areas.

Which rooms are suitable for business travelers?


The Basic Single Room and Business Room are particularly suitable for business travelers. These rooms feature a table or desk as well as complimentary Wi-Fi. The larger Comfort Rooms also feature a desk.

What amenities are available in the Family Room?


The Family Room features a twin or queen-size bed and a sleeper sofa that can accommodate one or two children. It also includes a seating area and a private refrigerator.

Directions and Public Transport

How do I reach the hotel from Bern Main Station?


At Bern Main Station, take tram number 3 toward Weissenbühl and get off at the Hasler stop. From there, the hotel is just a short walk away. You can board the tram either at Bahnhofplatz or Hirschengraben.

Is public transport included in my stay?


Yes. Overnight guests receive a Bern Ticket for the duration of their stay. It allows you to use trams, buses, and trains free of charge within zones 100 and 101 of the Libero fare network.

How do I receive my Bern Ticket?


The Bern Ticket is activated using a code provided by your accommodation. On the day of arrival, your booking confirmation is already valid as a ticket for your journey to the hotel.

Which modes of transport are included in the Bern Ticket?


The Bern Ticket is valid on trams, buses, and trains within zones 100 and 101. It also includes the Gurten funicular, the Marzili funicular, and the elevator at the Münsterplattform.

How do I reach the hotel by car?


When arriving from Lausanne, Fribourg, Zurich, or Basel, take the Forsthaus exit and follow the signs toward Inselspital and Interlaken. When arriving from Interlaken or Thun, take the Ostring exit and continue toward Fribourg until you reach Eigerplatz. Then follow the brown hotel signs.

Is parking available at the hotel?


Yes. Access to the hotel parking spaces is located on Mattenhofstrasse, opposite number 5. As the number of parking spaces is limited, we recommend contacting the hotel before your arrival to inquire about availability, reservations, and applicable charges. Parking spaces can only be booked through our front desk.

How do I reach the hotel from Bern Airport?


Hotel La Pergola can be reached from Bern Airport by taxi in approximately 15 minutes. When using public transport, take bus number 160 to Belp train station. From there, take the S4 train to Bern Main Station and then tram number 3 to the Hasler stop.

Sustainability

What does sustainability mean to Hotel La Pergola?


For us, sustainability means more than using energy, water, and materials responsibly. It also encompasses treating people with respect, supporting our employees, and contributing to the city and region of Bern. We therefore take a holistic approach to sustainability that includes environmental, social, and cultural responsibility. Our aim is to offer our guests a pleasant stay while acting responsibly toward the environment, our employees, and society.

Is Hotel La Pergola sustainability certified?


Yes. Hotel La Pergola is certified according to the internationally recognized Green Key standard. The certification considers areas such as energy efficiency, water management, waste reduction, purchasing, and internal operational processes. Compliance with the criteria is reviewed regularly.

Which environmental sustainability measures does the hotel implement?


The hotel focuses on using energy and water as efficiently as possible, installing water-saving fixtures, separating waste, selecting durable materials, and using cleaning and care products responsibly. As part of SV Hotel, we follow a group-wide sustainability strategy. Measures include electricity generated from Swiss hydropower, energy-efficient appliances, LED lighting, biodegradable cleaning products carrying the EU Ecolabel, paperless processes, and the reduction of single-use packaging.

Is Hotel La Pergola involved in the local community in Bern?


Yes. Hotel La Pergola is a proud partner of various cultural institutions and events in Bern. In doing so, we aim to support the city’s diverse cultural life and contribute to a vibrant and attractive region. Working with local organizations and events is an important part of social sustainability for us. It strengthens the connection between the hotel, the local community, cultural organizations, artists, and our guests.

How can guests contribute to a more sustainable stay?


Even small choices can make a difference. Guests can support our efforts by reusing their towels, skipping unnecessary room cleaning, separating their waste correctly, and using public transport when traveling around Bern. With the Bern Ticket, our overnight guests can use public transport within zones 100 and 101 free of charge. This makes it easy to explore Bern conveniently and in a more resource-efficient way.

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